Fez Sizing and Returns
How do I measure my head for a fez size - or - what happens if I mess up?
We can also go 'outside' the norm when it comes to making either extreme size fez - from XXXS to 7XL. However, these can be done only for current production designs, and we do need a tad bit of lead time. Send us an email and we'll see what we can do.
Now then - you may be asking yourself, "Self - I wonder what happens if I measured, ordered, my fez arrives via llama... and it doesn't fit!!!" Well - look in the mirror... blame them. Yep - your evil other-dimensional twin did it!
If after all the careful re-measurements, the thoughtful contemplation, and the dog stops laughing... feel free to Contact Us and let us know. Our exchange policy is pretty liberal as long as the design is 'current' we should be able to exchange for your proper size. If it's not a current design, we'll issue store credit. This is all based on the fact that you tried on the fez and didn't wear it out on the town or to a bachelor party.(read: not worn)
Exchanging the fez then continues by shipping it back to us at our Fez-o-rama address - the same that's on the shipping box, which you could use as well. (just fold the flaps the other way to hide our label and *poof* instant box!) Once we receive the fez, we'll send it to Inspector 12, give it the once over and then ship the replacement as soon as humanly possible. If the mistake is ours we will gladly pay the shipping costs, as we only like insanely happy customers, however; if we crossed our 't's and dotted our lower case 'j's - the exchange shipping cost will be your (customers) responsibility. Sound fair?